CHECK IN TIME

Check in time is at 3pm. Please take note of anything damaged or missing in your condominium and report it to the front office immediately.

CHECK OUT TIME

Check out time is 11:00am. Just as you had the pleasure of enjoying a clean unit upon your arrival with us, we would like to render the same service to other incoming guests. Please be respectful and check out on time.

OFFICE HOURS

Monday-Friday 9:00 am to 5:00 pm Saturday 9:00 am to 1:00 pm Sunday Closed *Special holiday hour information will be posted at the office

OFFICE NUMBERS

Office Number Dial 945-4287 or 945-4476 Fax Number (345) 945-5151 Emergency ONLY (345) 916-1303 * 345 is the area code if you are calling from outside the country *

ATTIRE

In consideration of the laws of the Cayman Islands, nude sunbathing is strictly prohibited anywhere in the Cayman Islands.

BAGGAGE

For your convenience, we have a luggage cart available near the office. Please return it after each use. If you need assistance, please dial 945-4287 from your unit.

CLIMATE

The Cayman Islands enjoy a perfect tropical climate with an average year-round temperature of 84 degrees during the summer and 75 degrees during the winter. The ocean temperature ranges from 75 to 85 degrees.

CREDIT CARDS

Major credit cards are accepted throughout the island. Casa Caribe accepts MasterCard, VISA and Discover..

CURRENCY EXCHANGE

The U.S. dollar is widely accepted in the Cayman Islands. If US currency is used for payment, change will likely be given in CI. Our currency is similar to the U.S. and consists of 1 cent, 5 cent, 10 cent, and 25 cent coins. Paper currency is in the form of $1 (blue), $5 (green), 25$ (brown), $50 (blue), and $100 (orange) bills. In general, a U.S. $ = CI.80 and a CI $ = $1.25 U.S., but please call the front desk for the latest exchange rate. If you want a better exchange rate, take money in the form of travelers checks to the local bank and they will pay a better rate.

ELECTRICITY

The Cayman Islands electricity is the same as the U.S., which is 110 volts, 60 cycles. Visitors from countries other than U.S. may need to use adapters. Electricity is generated by diesel generators which is a costly method compared with many communities. Please help us conserve energy whenever possible.

GARBAGE

Trash is collected during daily maid service. Additional garbage may be disposed of in the receptacle, located on the south side of the property (nearest the gym) in the gated area. Please place garbage inside the receptacle.

GRATUITIES

Rental guests pay a 6% gratuity tax on the Gross Rental Rate, which is included in your room charges paid prior to your arrival. If you are particularly pleased with a service or housekeeper, and would like to reward them, it is acceptable to do so upon departure either personally or through the front office.

HOUSEKEEPING SERVICE

While staying at Casa Caribe, you will receive daily housekeeping service except for Sundays and Christmas Day. See “More about Grand Cayman” for a list of holidays. Housekeeping is between 8:00am and 3:00pm, and up to 4pm during high season (December to March, dates vary annually). A specific time for service may be requested, however it is not guaranteed. Every day you will receive fresh towels along with general cleaning and trash removal unless otherwise noted. Every other day the sheets will be changed. If you require more towels, please call the office by dialing 945-4287. You will be provided with beach/pool towels, which are dark green, and should be used as they identify you as our guest.

LOST and FOUND

Please check with the front office for any missing or misplaced items. Casa Caribe cannot assume responsibility for any missing items left behind. Found items will be held for 30 days. After the time period, if we are not notified, items will be given to charity. Mailing items can be expensive; however we will mail them if you are willing to pre-pay the mailing charges.

NOISE

Please respect the comfort of others even when using your own condominium. Consider the fact that loud noise and music carry more than normal in open beachfront condominiums. Loud music and partying should be kept to a minimum. Please keep music suitable for listening in your own unit and balcony, and consider those at the pool. No noise should be obvious outside the unit after 9pm.

BABYSITTING AND CHILD CARE

Previous guests of Casa Caribe have recommended the following child care providers. Additionally, child care may be arranged through the main office. Best Home Care Agency 947-2297 Capable Caregivers 916-592 TOURIN TOTS -There is no need for you to travel with a portable crib or other children gear as “TOURIN TOTS” has everything you’ll need from beach strollers to safety gates available for rent. Rentals can be arranged through the office or TOURIN TOTS directly at 1-345-947-8409.

BBQ GRILL

There is one propane BBQ grill located on property – at the back of the pool. A garbage can is located next to the grill. Please tidy the BBQ grill area when you are finished and dispose of litter properly. Beach side grilling, personal charcoal and gas grills are not allowed. In the event the propane needs to be replenished, contact the office by calling 945-4287 for assistance.

BEACH EQUIPMENT

All beach equipment (including sand toys, floats, snorkeling gear, and diving equipment) should be rinsed and removed from the common areas when not in use and certainly at the end of the day. None of this equipment may be stored under stairwells. Draping towels, bathing suits, snorkel gear, etc, over the balconies is unsightly and NOT allowed.

BUSINESS CENTER

Casa Caribe does not have a business center. However, if your needs are immediate and limited, please check with the front desk for assistance. The front office is equipped with a guest computer for internet access and printing of boarding passes. There is also a fax and copy machine available at CI$0.25 per page.

CHAISE LOUNGES

Lounge chairs is available for Casa Caribe guests and owners only. Please do not take them to locations other than the beach area of our property. For environmental reasons, it is prohibited to put our chairs in the sea. Guests may reserve a lounge chair and/or an umbrella by placing their towel on it. However, if the lounge or umbrella is not used within a half hour, then anyone may use it by removing the towel.

CRIBS AND HIGH CHAIRS

The front office can provide cribs and high chairs upon request. This is best done when making your reservation as we have only a limited supply.

DIVE EQUIPMENT

All dive equipment should be rinsed at the beach or pool shower. Rinsing, storing or drying equipment is not allowed any other place.

DOORS

All Casa Caribe units are equipped with sliding doors and push up windows. For security reasons doors are equipped with additional push pins or Murphy locks. It is strongly recommended that doors remain locked for privacy and security.

GYM/FITNESS CENTER

The Fitness Center is available for Casa Caribe guests and owners use only. You will be given a key upon check-in and the gym can be used at your convenience. No food and no minors are allowed in the gym. Use of the fitness center and the equipment is at your own risk. Casa Caribe will not be held responsible for any injury incurred directly or indirectly from the use or misuse of this equipment.

INTERNET/WI-FI CONNECTION

Please feel free to bring your laptop with you, as Casa Caribe provide free WIFI to our owners and guest. Please check with the office for all instructions.

NEWSPAPER

Our local Newspaper, the Cayman Compass and Cayman Net News, has information on local happenings. The Cayman Compass will be delivered to your unit Mondays and Fridays free of charge. International newspapers are available at an additional charge and can be arranged prior to arrival.

PARKING

Parking is free. There are enough spots provided for one vehicle per unit.

POOL & HOT TUBS

The property has a large fresh water pool with a water fall and a hot tub. Hot tubs are for adults only. Children under the age of 7 are prohibited. This is strictly for their safety. There is no lifeguard on duty. Games such as Marco Polo are not allowed. Please read the signs located in the main pool area and keep the noise level to a minimum before 8:00am and after 9:00pm, as other guests and children may be sleeping.

SAFES

Each unit is equipped with a keyed or self-programmable safe. There is only one key per safe and you will be issued your key upon check-in. If you should lose your key there will a charge of US$100.00 for re-keying the safe. Please contact the management office if you have any questions.

TENNIS

Our property has a lighted tennis court located at the front of the building. We ask that you use the sign-up sheets located next to the gate entering the court. It allows for one hour of play, per unit maximum unless no one else has signed up. The office has a limited amount of tennis rackets and used balls. Borrowed racquets and balls may be collected and returned during office hours only. Please check the office for details and be courteous and responsible when using our tennis court.

TELEPHONE

Local Calls: Number (complimentary)
Mobile Calls: Number (complimentary)
Condo-to-condo: Number (complimentary)
Each unit has its own direct dialed telephone and numbers. Please contact the office at 1-345-945-4287 (from overseas) if you would like to know the number of your unit so that you can be reached while on vacation.

TELEVISION

Casa Caribe provides free cable television service with over 50 channels in each unit. Each unit is equipped with a welcome folder that provides all information and instructions.

IMMIGRATION

Immigration Office: 949-8344 For questions and information regarding documentation required, and for any extensions of your stay, you MUST contact the Immigration Office so you may have your documentation changed to remain in the country legally.

CUSTOMS

Customs Department: 949-2473 Call for general information and questions regarding purchases and gifts to be brought into or taken out of the country.

AIRLINES

Please confirm your flights at least 48 hours before departure date. We have provided the local airline phone numbers below for your convenience. Air Jamaica 949-2300 American Airlines 949-0666/1-800-433-7300 Atlantic Airlines 946-9440 British Airways 949-4118/1-800-247-9297 Cayman Airways 949-2311 Continental 1-800-231-0856 Delta Airlines 1-800-221-1212 Island Air 949-5252 US Airways 1-800-662-1015 *It is highly recommended that you check-in approximately 3 hours before departure.

BANKS & ATMS

Butterfield Bank, Governor’s Square 949-7055 Cayman National Bank, Buckingham Square 949-7137 First Caribbean International Bank (Cayman) Limited, Regatta 945-2300 Fidelity Bank (Cayman) Limited, Marquee Branch 949-7822 Royal Bank of Canada, Queen’s Court 949-6836 Scotiabank, The Strand 945-7066

BUS SCHEDULES

The local bus system is a private service, not a municipal operation. Busses run at irregular intervals daily between West Bay and George Town. They can be caught at any bus stop sign, shelter or simply along the road by waving your hand. The busses can be recognized by the green round “WB” sticker located both on the front and rear of the van. The approximate times vary from every 5-15 minutes (Cayman time) and will cost CI $2.00 one way. Upon boarding, just tell the driver where you are going and ask him to stop at your destination.

CAR RENTALS

Most rental companies are located near the airport. Some companies provide a pick-up and drop-off service. For your convenience, we have provided a few companies and phone numbers below. Please check with the company for further information or look in the yellow pages for more listings. Don’t forget, DRIVE ON THE LEFT!
Andy’s 949-8111
Avis-Cico 949-2468/949-2469/949-2701
Budget 947-0940
Coconut Car 949-7703
Dollar Rental 949-4790/949-0700
Economy 949-9550
First Choice 945-7368
Hertz 949-2280
Marshall’s 949-0550/949-7821/949-2127
Thrifty 949-6640
Scooters & Wheels 949-0064

DRUG STORES

The following pharmacies are open seven days a week. Health Care Pharmacy, Grand Harbour 947-8900 West Bay Pharmacy Centennial Towers 945-0777 The Strand Pharmacy, West Bay Road 945-7759 Windward Pharmacy, Smith Road, George Town 949-4081 Quality Pharmacy, Smith Road, George Town 946-6266 Call for specific hours

DRY CLEANERS

A-Plus Dry Cleaners & Laundry 949-5391 Island Cleaners 949-5725 Puritan Cleaners 945-4508 The above companies do offer a pick-up/drop-off service

FLORISTS

Celebrations 949-2044 Every Bloomin’ Thing 945-1701 Heart of Cayman 949-1343 Trisha’s Roses 949-2423

FOOD DELIVERY

Please refer to your Fine Dine-In booklet located in your unit and refer to the enclosed menus. You may place an order for any of the following restaurants by calling 949-3463. Alfresco
Bamboo
Bamboo Palace
Bayside Café
Bed Restaurant
Breezes by the Bay
Café Mediterraneo
Casanova
Champion House 2
Cimboco
Chicken! Chicken!
Coconut Joe’s
Dragon Garden
Edoardo’s
Fusion
Gateway to India
Gino’s Pizza
Guy Harvey’s Island Grill
Hard Rock Café
Hemmingway’s
Little Tokyo
Lone Star
Mezza
Neptune
Paradise Sushi
Ragazzi
Sapphire
Thai Orchid
The Thai Restaurant
Triple Crown

GOLF

The Britannia Golf Club is $100 to play 9 holes and $150 to play 18 holes, per person per round. It is advised to make a reservation in advance. 949-5988

HOLIDAYS

The Cayman Islands observes several holidays annually. Please note that most stores are closed on those days so plan ahead for items needed.

Public Holidays 2010
Date	Holiday
Friday, 1st January	New Years Day
Monday, 25th January	National Heroes Day
Wednesday, 17th February	Ash Wednesday
Friday, 2nd April	Good Friday
Monday, 5th April	Easter Monday
Monday, 17th May	Discovery Day
Monday, June 14th	Queens Birthday
Monday, 5th July	Constitution Day
Monday, 15th November	Remembrance Day
Friday, 25th December	Christmas Day
Monday, 28th December	Boxing Day
(since Boxing Day falls on Saturday, 26th December, it will be observed on Monday, 28th December )

HOSPITALS

George Town Medical Centre: 949-8600 Professional Medical Centre, The Strand (Clinic) 945-7077 Chrissie Tomlinson Hospital: 949-6066

LIQUOR STORE

Big Daddy’s Liquor Cayman Falls 945-5341 Big Daddy’s Liquor Buckingham Square 946-9330 Blackbeard’s The Strand 945-8003 Blackbeard’s Seven Mile Shops 949-0938 Blackbeard’s Grand Harbour 947-8575 Jacques Scott Wines & Spirits Galleria Plaza 945-5260 Jacques Scott Wines & Spirits N. Sound & Shedden Road 949-0277 Tortuga Rum Company Across from Casa Caribe 949-7701

PLACES of WORSHIP

Agape Family Worship Centre 949-2539 Assemblies of God (First Assembly of God) 945-2182 Calvary Baptist Church 949-0629 Church of God 949-9393 Elmslie Memorial United Church 949-7923 First Baptist Church of Grand Cayman 949-0692 Seventh Day Adventist Church 947-4862 St. Ignatius Catholic Church 949-6797 St. Georges Anglican (Episcopal) Church 949-5583

PHARMACIES

See Drug Stores

POST OFFICE

George Town: 949-2474 Airport Post Office: 945-6875 Seven Mile Beach/West Shore Plaza: 949-4177 Post office opening hours are 8:15 am to 5pm, Monday to Friday and Saturday 9am to 12:30pm. For stamp collectors, we recommend you visit the Philatelic Bureau situated at the West Shore Plaza Post Office. Postage Costs: Local mail CI$0.25 per oz or part thereof. Overseas Mail: Airmail is zoned according to the area of destination and charged according to weight. US/Canada – CI$0.75 per half oz or part thereof. UK – CI$0.80 per half oz or part thereof. Asia, South Africa and Australia – CI$1 per half oz or part thereof. Post goes to the US daily. Post to the UK and Europe only goes on Tuesdays, Wednesdays and Fridays, but must be mailed the night before to make that day’s post.

RADIO STATIONS

Gospel 88.7 Christian Heaven 97. Christian Hot 104.1 Caribbean 96.5 Cayrock Rock 89.9 Radio Cayman Variety Rooster 101.9 Country Spin 94.4 Top 40 Hits 106.1 Kiss FM Soft Rock Vibe 98.9 FM Top 40 Hits/Caribbean

SUPERMARKETS

Please remember that most stores, including supermarkets, are closed on Sundays and holidays. For a list of holidays, please see Holiday section. If you are arriving on a Saturday night or Sunday, please consider contacting our front office about delivery/stocking services. Conveniently located across the street from Casa Caribe in The Strand Shopping Centre is Foster’s Food Fair, which provides a wide variety of items including organic foods. You may take the cart back to the property and leave it at the side of the office building should you need. For a greater food selection, try Kirk Supermarket in George Town. Typical market hours are: 8am to 11pm

TAXIS

Burton's Taxi Service 926-8294 or 947-2274 Elaine's Taxi Service 917-8636 Rita 916-8345 Sherlon 927-4564 Marcos 916-0070 Yellow Cab 943-8888 926-2100 949-3696 Ace Cayman Nice Taxi 926-3676 949-3676 Pedi-Cab Service 947-2222 Pedal Powered Taxi/Limo

BALCONY USE

Please do not hang towels or dive gear over balcony railings, or rinse dive gear anywhere but in areas provided.

DAMAGES

Upon check-out, your villa must be left in the same condition as you found it. You will be responsible for any financial obligations incurred or damages caused to the villa. If you do notice any problems upon checkin please report it immediately to the front desk. Please treat your rental villa with care and respect as it is privately owned.

NON-GUESTS

Please report non-guest usage of facilities to Managers Office or call our Emergency number at 916-1303.

NON-SMOKING

All Casa Caribe units are non-smoking. It is permitted to smoke outdoors, but not inside the units.

PETS

Casa Caribe has a strict “no pet” policy, please observe.

POOL AREA

Do not leave empty bottles, soda cans, and other garbage on beach or around the pool. Use waste baskets that are provided. Observe pool/hot tub hours.

SHOPPING CARTS

Please put shopping carts taken from the supermarket behind the hedges to the side of the office building.

UTILITIES

Water and electricity are precious and expensive commodities. Please ensure we do not waste either. Please clean feet in foot wash before entering condominiums or swimming pool. The management will not be responsible for accidents, injuries or losses to guests. As such, Casa Caribe reserves the right to reject any persons who create an unpleasant situation or becomes a nuisance to the property, other guests or staff.

SAFETY, SECURITY & EMERGENCY

Please lock your windows and doors and use your safes at all times. Keep valuables secured. If your villa is not equipped with a safe (in the master bedroom), or you do not understand how to use it, contact the front desk by dialing 945-4287. We encourage you to use the safes provided in the units whenever possible. Fire Alarms are placed in all units and it is against the law to tamper with any fire alarms or smoke detectors. These have been placed throughout the building for your protection and are to be used ONLY in the case of fire. In the event of a fire, the alarms will sound and the Fire Department will need to be notified by dialing 911. In case of fire, please DO NOT USE THE ELEVATORS. If you hear a fire alarm, please congregate in the parking lot. Make sure everyone in your party is accounted for or with you. Instructions are posted on the back of your entrance door. The Manager will provide further instructions. While Grand Cayman is considered one of the safest islands in the Caribbean, it is still advisable to lock doors and use safes in order to keep valuables secured.

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